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UltraFeedback Pty Ltd
 

Overview

UltraFeedback provides rigorous market research to enterprises operating mainly in the health and government sectors.

UltraFeedback operates globally. We conduct our research using the most appropriate modes for each task: internet or paper-based surveying, personal interviewing or focus groups.

UltraFeedback is substantial enough to meet the needs of large-scale projects yet personal enough to provide flexible services to address the requirements of SMEs.

We deliver “intelligence for action".


Business Opportunities (i.e Partner, Joint Venture, Distributor, Agent, End User)

We seek opportunities to expand our penetration of health and government market-research activities, particularly through successful tendering. We would welcome alliances with complementary organizations where, through our combined strengths and experience, we can propose compelling submissions at competitive rates.


Technology/Products and Services Description

UltraFeedback research services are delivered through our unique internet-enabled quantitative and qualitative measurement system, online reporting and integrated analysis systems.

We believe that our online reporting engine is second to none. Reporting is easily, speedily and accurately delivered electronically so that real-time data can be interrogated on demand.

The scope of our services includes:

  • Customer Satisfaction Programs
  • Employee Satisfaction Surveys
  • Patient Satisfaction Surveys
  • Market Development Research
  • Competitive Benchmarking Studies

Our clients receive robust, insightful, unambiguous, market intelligence, at a competitive price, which enables them to make informed decisions quickly and build strong relationships.

Competitive Advantages

Market Focus:

  • Processes and systems designed around client requirements
  • Established capacity for large-scale, multi-modal research (not just on-line)
  • Clients in multiple industry sectors (e.g. health, hospitality, retail, travel and tourism, mining and industrial)
  • Clients in multiple geographic areas – Australia, Asia, North America, Africa and South America

Technical Capabilities:

  • Proven, robust and flexible on-line survey system
  • Extensive multi-sector, multi-lingual databases
  • Data and reports are exchangeable between standard software applications
  • Clients have immediate on-line access to survey reports in real-time

Reputation:

  • Number of contracts with major public and government clients
  • Very high client retention rate


Website address: www.ultrafeedback.com


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